Frequently Asked Questions
Changes for 2026
Why is the regular User Group now three days?
As this event has grown, our agenda has become more jam-packed with insightful sessions and learning opportunities. We received feedback that it became difficult to decide which sessions to attend – so, we are adding a day to the schedule to spread out sessions and make it easier for you to attend everything you want to see.
What happened to FOLIO Day?
Now that FOLIO support is a more integrated part of EBSCO’s portfolio – and many of our customer’s workflows – it’s only fitting that it becomes more integrated into the User Group. Plus, this gives more opportunities for libraries who have a budding curiosity about FOLIO to see what it’s all about.
What days will the User Group take place?
Starting in 2026, the User Group regular days will run from Tuesday, May 5th through Thursday, May 7th. We will host a workshop half-day on Friday, May 8th.
Are the workshops still happening?
Yes. We are now hosting our dedicated workshop half-day on Friday, May 8th.
Registration
How do I register?
Early Bird registration will open on July 9th. Please check back then to register.
What is included in my registration fee?
The registration fee includes access to 2 days of sessions, attendee breakfast, networking breaks, attendee lunch as well as an invitation to the Networking Reception on Wednesday evening. The registration cost for Friday also includes session attendance, attendee breakfast, networking breaks and attendee lunch.
Can other people from my institution attend?
Yes, there is no limit on attendance, however, all attendees need to be registered. Please invite all your colleagues!
I’ve already signed up, but now I have a conflict, can I change my registration details so that a designee may attend?
Yes, please contact EBSCOUserGroup@ebsco.com to change registration details.
What happens if I need to cancel my registration?
Registered guests may cancel their registration. Please contact us at EBSCOUserGroup@ebsco.com.
I’m a presenter, do I have to register?
Yes, everyone needs to register — even presenters.
Schedule & Accommodations
Where do I find the schedule for EBSCO User Group?
A detailed schedule will be announced in January. If you are interested in proposing a session, please check back on July 9th.
Do I have to attend the whole event, or can I attend certain sessions?
You are able to pick and choose which sessions you attend. When you register for the event, you will get access to an event page with a link to each session.
Does the conference have hotel room blocks reserved for attendees?
Our host hotel this year is the Hilton Omaha. Check back later for a link to the hotel room block. Discounted room rates will be available until April 10, 2026.
Social Media
Do you have a Facebook page?
We do not have a separate Facebook page, but be sure to follow the hashtag #EBSCOUsers26 on Facebook, Twitter and/or LinkedIn for updates about the event.
Do you have a Twitter (X) hashtag?
Yes, please use #EBSCOUsers26. We encourage you to tweet about the event and when you do, be sure to include the hashtag.