What is the User Group Meeting?

At the EBSCO User Group meeting for North American Academic Libraries, users of EBSCO products and services share their experiences and ideas for improvement. Attendees have the opportunity to learn about EBSCO technology solutions from one another and get updates from EBSCO. Content and feedback from the event helps guide future product features and functionality.


This year’s event will feature over 45 user-led sessions over three days. The program also includes pre-conference workshops, help desks, product updates and news from EBSCO leadership, and an evening reception. Everyone who submits a session proposal will receive a link to the early bird registration rate.

View Schedule


Registration is open! Join your colleagues from academic libraries throughout North America. Register by March 21, 2025 to attend the conference.  Everyone who submits a session proposal for the conference will receive a link to the early bird registration rate.

Register Now

2025 Highlights

  • Pre-conference workshops

  • EBSCO FOLIO Users Day

  • Opportunities to share and connect with peers

  • Expanded one-on-one consultation opportunities

  • Updates from EBSCO leadership

  • Memorable and inspiring speakers

Dates to Remember

  • JUN 28 - OCT 11

    Accepting Submissions

  • JUN 28 - JAN 6

    Early Bird Registration

  • JUN 28 - APR 4

    Book Your Hotel

  • NOV 15

    Agenda Announcement

  • JAN 7 - MAR 21


Moments from Previous Years

  • The steps taken to address some problems by working in person with LSEs was the highlight.  I enjoyed meeting colleagues from other institutions and learning about their services/resources/problems/etc.  I appreciate how all presenters were very honest about the pros and cons of the new UI.

    2023 User Group Attendee

  • I learned so much! The helpdesk was amazing – the absolute best part of the conference.  Everyone was extremely helpful, and I came back to my library with new tricks and tips to share to make our work easier.

    2023 User Group Attendee