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The EBSCO User Group meeting for North American Academic Libraries is an excellent opportunity for customers to network and learn about EBSCO technology solutions from one another and EBSCO. This year’s sessions will focus on the array of solutions that support library workflows. See first-hand how other libraries use EBSCO solutions to support analysis, selection and ordering, collection management, discovery and access. Additionally, you will have the opportunity to learn about EBSCO’s planned services for the FOLIO library services platform.

To view the program agenda, click here.

Registration is now open! Click here to register.

What to expect?

  • Two full days of learning, sharing, and networking
  • Engage with your peers and share experiences and ideas
  • Attend user led panel sessions on getting the most value out of your technology investment with EBSCO
  • Interface with EBSCO product experts and Library Services Engineers
  • Witness how EBSCO is innovating in library technology


Discovery and Content Access

What does the roadmap for EBSCO Discovery Service (EDS) look like? What are the latest EDS enhancements and features, apps and customization solutions? How can you integrate with your institution’s curriculum, the ILS/LSP, learning management system and beyond? Sessions will cover these topics as well solutions for authentication and new initiatives such as linked open data.

Collection Development

How are collection development decisions informed, what does the workflow look like, and how can EBSCO help? Sessions will look at EBSCO solutions that support collection development of “e” and “p” resources and ways to create an efficient acquisitions workflow for journals, databases and eBooks.

Resource Management

Sessions will look at EBSCO solutions for resource management. Presentations will cover holdings and link management, electronic resource management (ERM), the role of the EBSCO knowledge base, and ways to streamline workflows from purchase to discovery.

FOLIO and Open Source

EBSCO is proud to be a community partner in the development of the FOLIO library services platform. FOLIO will include traditional ILS
functionality and will provide libraries with the ability to offer new services. Sessions will cover EBSCO’s plans for FOLIO including services for implementation, hosting, and support of the FOLIO platform.

User Research

EDS and tools have significantly improved library search methods. How have these improvements evolved and how can we ensure that the research experience is optimally aligned with users’ behavior and expectations? How do librarians use EDS to improve information literacy?


How can you best leverage analytics to inform your collection development decisions? How and where should analytics be integrated
in the library workflows? Sessions will look at the use of analytics in collection development.

Here's what participants had to say about last year’s meeting:

This event is made possible by our sponsors:

and collaboration with EBSCO Information Services